Refund policy

Returns & Refunds

We want you to buy with confidence. Every part we sell is a genuine used OEM part, photographed and described as-is. The item in the photos is the exact item you will receive.

30-Day Returns

• Returns are accepted within 30 days of delivery.
• Items must be returned in the same condition they were received, with no added damage, modification, paint, or installation marks.
• Please contact us at IronClawExotics@gmail.com before sending anything back so we can give you return instructions. Returns sent without contacting us first may not be accepted.

Return Shipping

• The buyer pays return shipping on all returns. Original shipping charges, duties, and import taxes are not refundable.
• Freight items: the buyer arranges and pays for return freight. Items must be packed securely to prevent damage in transit.
• If we sent the wrong item or the part arrived not as described, we will cover return shipping regardless of location.

Refunds

• Once the return arrives and is inspected, we issue a refund to your original payment method, usually within 3 business days.
• Parts that come back damaged, altered, or missing pieces may be refused or partially refunded.

Fitment

Please confirm fitment using the part number before purchasing. We do not check fitment by VIN. We are happy to help check compatibility - just send us the part number you need.

Damaged in Transit

If your item arrives damaged, please photograph the packaging and the part and contact us within 48 hours of delivery so we can file a claim and make it right.